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UGI Utilities - Customer Assistance Program

1 UGI Drive, Suite 360, Denver, PA 17517

Eligibility

Must have an active residential service and verified household income at or below 150% of the Federal Poverty Guidelines.

Hours

Monday through Friday, 8:00am to 5:00pm

Languages

Translation service available, Spanish

Application process

Call or visit the website to use the online form to contact the utility office for assistance.

Fees

Services free of charge.

Service area

Adams, PA
Bedford, PA
Berks, PA
Blair, PA
Bradford, PA
Bucks, PA
Cameron, PA
Carbon, PA
Centre, PA
Chester, PA
Clarion, PA
Clearfield, PA
Clinton, PA
Columbia, PA
Cumberland, PA
Dauphin, PA
Forest, PA
Franklin, PA
Fulton, PA
Huntingdon, PA
Jefferson, PA
Lackawanna, PA
Lancaster, PA
Lebanon, PA
Lehigh, PA
Luzerne, PA
Lycoming, PA
Mckean, PA
Mifflin, PA
Monroe, PA
Montgomery, PA
Montour, PA
Northampton, PA
Northumberland, PA
Pike, PA
Potter, PA
Schuylkill, PA
Snyder, PA
Susquehanna, PA
Tioga, PA
Union, PA
Venango, PA
Wayne, PA
York, PA

Description

Offers qualified low-income customers assistance in managing their utility bill. Offers personalized monthly payment based on income and average bill and past due debt forgiveness with on time monthly payments. In addition, the difference between the CAP payment and the actual usage bill may also be forgiven.

Providing organization

UGI Utilities

Provides gas and electric services.