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FirstEnergy - Critical Customer Care Program

167 Industrial Park Road, Johnstown, PA 15904

Hours

Monday through Friday, 8:00am to 6:00pm

Service area

Armstrong, PA
Bedford, PA
Blair, PA
Bradford, PA
Cambria, PA
Centre, PA
Clarion, PA
Clearfield, PA
Crawford, PA
Cumberland, PA
Erie, PA
Forest, PA
Franklin, PA
Huntingdon, PA
Indiana, PA
Jefferson, PA
Juniata, PA
Lycoming, PA
McKean, PA
Mifflin, PA
Perry, PA
Potter, PA
Somerset, PA
Sullivan, PA
Susquehanna, PA
Tioga, PA
Venango, PA
Warren, PA
Wayne, PA
Westmoreland, PA
Wyoming, PA

Description

This program identifies customers who use certain electrically operated life sustaining equipment in their home and helps these customers prepare for planned and unplanned power outages.

Providing organization

FirstEnergy

Energy company headquartered in Akron, Ohio. 10 electric utility operating companies form one of the nation's largest investor-owned electric system, based on 6 million customers served within a 65,000 square-mile area in the Midwest and Mid-Atlantic regions, including Ohio, Pennsylvania, West Virginia, New Jersey, and Maryland. These services are for Pennsylvania residents only.