Philly311 - City Non-Emergency Customer Service Center
1400 John F. Kennedy Boulevard, Philadelphia City Hall, Room 167, Philadelphia, PA 19107
Eligibility
Hours
Application process
Call 311 or visit the website. Callers outside Philadelphia or those who have difficulty reaching the service by dialing 311 may dial 215-686-8686 to be connected to the service.
Fees
Services free of charge
Service area
Philadelphia, PA
Description
Provides access to Philadelphia City government departments and services, delivers updates and information, and serves as the customer service hub for all of the City's non-emergency services. Call 311 to report problems with potholes or street damage, street light outage, fallen trees, etc.
Providing organization
Philly311
Provides access to Philadelphia City government departments and services; delivers updates and information, and serves as the customer service hub for all of the City's non-emergeny services.