Better Business Bureau of Eastern Pennsylvania - Auto Line

1337 North Front Street, Harrisburg, PA 17102

Eligibility

A) Vehicle's manufacturer must participate in the BBB AUTO LINE program B) Vehicle must be covered under the manufacturer's warranty C) Type of problem must be covered under the warranty

Hours

Monday through Friday, 8:00am to 5:00pm

(717) 364-3250

Voice

https://bbbprograms.org/programs/all-programs/bbb-autoline

Application process

Call or visit website for more information or to submit a claim.

Fees

Services free of charge.

Service area

Bucks, PA
Chester, PA
Delaware, PA
Montgomery, PA
Philadelphia, PA

Description

Provides an auto warranty dispute resolution program to help build trust and confidence in the automotive marketplace. Proceedings are informal and in most cases can be resolved through telephone discussions facilitated by BBB staff. Disputes not resolved by agreement may proceed to arbitration and the arbitrator will decide how the dispute will be resolved.

What's Here

Better Business Bureaus Consumer Complaints

Providing organization

Better Business Bureau of Eastern Pennsylvania

Provides information on marketplace activities and businesses to help people find businesses, brands, and charities that they can trust. Facilitates resolution of business and consumer disputes.