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Monitors the treatment, services, discharge planning, and benefit information (such as Social Security and Medicaid) provided to inpatients by Norristown State Hospital. Advocates work on the patients' behalf or refer patients to attorneys or outside agencies that specialize in mental health advocacy and/or law.

Provides a confidential means for consumers to report concerns and increase their level of satisfaction involving the behavioral health services they receive.

Provides advocacy for people with disabilities and their families by monitoring and taking action to assure personal rights; acting as an impartial source of assistance for conflict resolution; evaluating the adequacy of policies, procedures and services; providing individual training and consultation; and providing referrals for legal information and services.

Provides one-on-one assistance to help patients, caregivers or providers resolve many different types of healthcare issues impacting care.

Provides legal services for a variety of issues facing older adults and the disabled population.

Works to advocate and increase awareness of the mental health needs of seniors. Provides outreach programs to assists seniors, the families, and caregivers about patient rights and navigating the process of mental health services.

Provides legal services for a variety of issues facing older adults and the disabled population.

Provides an advocate for persons admitted to Warren State Hospital who are experiencing a mental crisis.