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Offers books, DVDs, and audiobooks for check out; public computer, Internet, and WiFi access; lecture programs; searchable databases; Daily Item microfilm archives from January 1, 1937 to the present; and copier, fax, and scan services. Exam proctoring also available.

Provides a variety of postal services, including mailing services (Duck Stamps, general delivery, Retail Label Broker, Priority Mail International, and PO Box™ Online), financial services (greeting card services, domestic money orders, and money order inquiries), business services (burial flags and call referral), and biometric services (In-Person Proofing Basic).

Operates a call center with trained registered nurses and respiratory therapists who provide immediate and comprehensive information about specific lung health issues such as lung cancer, chronic bronchitis, emphysema, asthma, and tuberculosis. Provides information on topics including allergies, how to quit smoking, and environmental issues. Offers physician referrals.

Provides medical answering service for physicians, dentists or health related organizations. Also offers answerings service for private organizations.

Provides global postal and business support services.

Offers a soup kitchen with daily lunch and weekday breakfasts in a sit-down dining room, day shelter (cots, computers, phones, e-charging stations, and tables are available), and client assistance (clothing and personal items/essentials and counseling/case management). Also provides showers and mail services.

Provides an answering service, debt collection and paging service for members of the bureau.